Privacy Policy

This Privacy Policy explains how Vendogear (“we,” “us,” “our,” or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase on vendogear.com.

By using our website, you consent to the practices described below.

1. Personal Information We Collect

1.1 Device Information

We automatically collect certain data when you visit our Site, including:

  • IP address

  • Browser type

  • Time zone

  • Cookies installed on your device

  • Pages/products viewed

  • Referring websites or search terms

  • Interaction with the Site

This information is collected using:

Cookies

Small files saved on your device with unique identifiers.
Learn more: https://www.allaboutcookies.org/

Log Files

Track actions on the Site such as IP address, browser, ISP, timestamps.

Web Beacons, Tags & Pixels

Electronic files used to monitor browsing behavior.

1.2 Order Information

When you make or attempt to make a purchase, we collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details (securely processed by third parties)

  • Order details

We do NOT store full credit card numbers.

1.3 Personal Information Definition

“Personal Information” includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your order

  • Ship your order

  • Communicate order updates and tracking

  • Screen for fraud or risk

  • Provide customer support

  • Send marketing emails (only if you opt-in)

We use Device Information to:

  • Detect fraud

  • Improve Site performance

  • Analyze browsing behavior

  • Measure advertising effectiveness

3. Sharing Your Personal Information

We share your information with trusted third parties necessary to operate our business.

3.1 Fulfillment Partners (Print-on-Demand Production)

To produce and ship your order, we share limited data with our manufacturing partners in:

  • Vietnam

  • China

  • Mexico

(Only your name, shipping address, and ordered items.)

3.2 Payment Processors

Payments are processed securely by:

  • Stripe

  • PayPal

  • Other PCI-compliant providers

Vendogear never stores full credit card details.

3.3 Analytics Providers

We use Google Analytics to understand user behavior.

Google Privacy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

3.4 Legal Compliance

We may share data to comply with:

  • Applicable laws

  • Subpoenas or legal requests

  • Fraud prevention

🔒 3.5 We Do Not Sell Personal Data (CCPA Compliance)

Vendogear does not sell, rent, trade, or distribute your personal information to third parties for commercial purposes.

4. Behavioral Advertising

We may use your data for personalized advertising through:

  • Google Ads

  • Facebook / Meta

  • Other advertising networks

You may learn more or opt out via:
Network Advertising Initiative – https://www.networkadvertising.org/understanding-online-advertising/

Google Ads opt-out – https://www.google.com/settings/ads/anonymous
Facebook ads opt-out – https://www.facebook.com/settings/?tab=ads

5. Do Not Track

Our Site does not respond to “Do Not Track” browser signals.

6. Email Marketing Preferences (Opt-Out Added)

You may unsubscribe from promotional emails at any time by:

You will still receive essential emails related to orders and account activity.

7. Your Rights (GDPR / CCPA / International)

EU/EEA customers may:

  • Request access

  • Request correction

  • Request deletion

  • Object to processing

  • Request data transfer

California Residents (CCPA) may:

  • Request to know what data we collect

  • Request deletion of personal data

  • Request clarification that we do not sell data

To exercise these rights, contact us at support@vendogear.com.

8. Data Retention

We retain Order Information for:

  • Legal compliance

  • Accounting and tax reporting

  • Customer support

You may request deletion of your personal information at any time.

9. Children’s Privacy

We do not knowingly collect data from individuals under 16 years old.
If you believe a child has submitted data, contact us immediately.

10. International Data Transfers

By using our Site, you consent to the processing of your data in:

  • The United States

  • Vietnam

  • China

  • Mexico

Your data may be stored on secure U.S.-based servers.

11. Data Security (Enhanced)

We implement industry-standard security measures:

  • SSL encryption

  • PCI-compliant payment processing

  • Restricted internal data access

  • Regular security monitoring

However, no online system can be 100% secure.
By using the Site, you acknowledge inherent risks.

12. Changes to This Privacy Policy

We may update this policy periodically.
The latest version will always appear on this page.

13. Contact Us

If you have questions or requests regarding your privacy:

Vendogear Customer Support

  • Email: support@vendogear.com

  • Phone: +1 (747) 567-2808

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Correspondence Address (for communication only):
4121 Pennsylvania Ave, Glendale, CA 91214, United States