Payment Policy

At Vendogear, we provide secure and convenient payment options to ensure a smooth and trusted shopping experience. All payments are processed through industry-standard encrypted gateways to protect your information.

Please review the payment terms below before placing an order.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay (if available)

  • Google Pay (if available)

  • Shop Pay / Credit Card payments (via our payment processor)

All payments are charged in USD unless otherwise specified at checkout.

2. Secure Payment Processing

All transactions are processed through trusted, PCI-DSS compliant payment partners.

Your payment details are:

  • Encrypted

  • Never stored on our servers

  • Not accessible to Vendogear staff

This ensures complete protection and confidentiality of your financial information.

3. Payment Authorization

When placing an order:

  • Your card or PayPal account will be charged immediately.

  • Orders cannot enter production without successful payment authorization.

  • If your payment is declined, the order will not be processed.

If you experience a payment issue, please contact your bank or payment provider.

4. Currency & Billing

  • All prices on our website are listed in USD.

  • Additional bank conversion fees may apply based on your location.

  • Vendogear is not responsible for any exchange rate differences or bank processing fees.

5. Fraud Prevention & Verification

For security reasons, we may request additional verification if:

  • Billing and shipping addresses do not match

  • The transaction is flagged by our system

  • The order value is unusually high

In such cases, processing may be delayed until verification is completed.

We reserve the right to cancel any order suspected of fraudulent activity.

6. Refunds to Original Payment Method

If your order qualifies for a refund (as outlined in our Refund Policy):

  • Refunds are issued to the original payment method

  • Processing time: 5–7 business days

  • Your bank or PayPal may take 3–5 additional days to finalize posting

We cannot redirect refunds to a different card or payment account.

7. Chargebacks & Disputes

If you are unsatisfied with your order:

👉 Please contact us first at support@vendogear.com.
We can resolve most issues quickly through replacement or refund.

Filing a PayPal or bank dispute before contacting us may:

  • Delay resolution

  • Limit available solutions

  • Lead to account review by your bank or PayPal

We encourage direct communication for the fastest support.

8. Taxes, Duties & Fees

United States

  • Sales tax may apply depending on your state’s regulations.

International Customers

  • Import duties, VAT, and customs fees (if any) are the customer’s responsibility.

  • These fees are not included in product prices or shipping charges.

9. Order Confirmation

After a successful payment:

  • You will receive an order confirmation email

  • Production will begin within the timeframe listed in our Shipping Policy

  • If you do not receive confirmation within 1 hour, check spam or contact us

10. Updates to This Policy

Vendogear may update this Payment Policy as needed.
Any changes will be posted on this page.
Continued use of our store implies acceptance of the latest terms.

Contact Information

Vendogear Customer Support

  • Email: support@vendogear.com

  • Phone: +1 (747) 567-2808

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Correspondence Address (for communication only):
4121 Pennsylvania Ave, Glendale, CA 91214, United States